
What if you could have a pool all summer — without the massive price tag, maintenance, or commitment? In this episode hosted by Kirsten Tyrrel, we’re joined by Ross Novotny, founder of Now Pools — the first-ever subscription-based, on-demand pool and spa service. Ross shares how a personal pain point in the sweltering Phoenix heat sparked a business idea that’s disrupting traditional pool ownership. From bootstrapping with 45 pools during the pandemic to managing a lean seasonal team and eyeing nationwide franchising, Ross dives into the behind-the-scenes of building a logistics-heavy, customer-centric company. If you’ve ever wanted a pool without the permanent commitment or are curious about scaling a subscription-based service, this episode is packed with insight and inspiration!